A success story: When a Financial Services company turned digital
PwC is a global network of firms delivering world-class assurance, tax, and consulting services for businesses. With offices in 158 countries and more than 250,000 employees, PwC is among the leading professional services networks in the world.
Challenge: PwC not only wanted to position its workforce as top tier professionals, allowing it to audit and consult global companies, but also has thrust itself to the forefront by increasing its engagement in meetings and conference calls.
Employing thousands of employees, the only viable solution was to arrange weekly English lessons to large groups of employees.
Insights: Learning in large groups could not give each employee the attention needed. Engagement was low and performance did not improve.
Using LoroTalk’s tailored training program selected employees from PwC were able to receive one-on-one sessions.
Consequently, the engagement soared, more employees could enjoy the benefit of getting the exact training they needed.
Boosting their self-confidence and improving their communication skills, PwC employees could perform more efficiently in their day to day assignments, became more engaged in global conference calls bringing up their ideas in a clear and professional way.
More than 300 PwC’s employees have already used LoroTalk and boosted their daily performance at work. Instead of budgeting group classes like before, PwC uses the same budget to allow its workforce to use LoroTalk and get a tailored training program that handles each employee’s challenges.